Returns & Exchanges
At RD1 Clothing Hastings, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.
Return Process
- 1.Contact Support
Email our customer service team at [email protected] with your order number and the reason for your return.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring the invoice or a note with your order details is included inside.
- 3.Ship the Item
Send your return package to our Hastings storefront address using a tracked shipping method to ensure its safe arrival.
- 4.Receive Refund
Once we receive and inspect your items, we will process your refund or exchange within 5-7 business days to your original payment method.